Marketrix Revolutionizes In-App Product Support with Groundbreaking AI Technology
Irosha de Silva – Cofounder & CEO (Right) & Yasith Jayawardana – Cofounder & CTO (Left)
Marketrix AI is transforming how companies support their customers with its unique in-app product support solution. Backed by a pending patent for “Continuous Simulation-Based Spatial Understanding for Intelligent Digital User Interface Interaction,” Marketrix AI enhances customer experiences by removing the need for product owners to create guided tours, minimizing reliance on live agents for screen sharing, and preventing users from seeking external visual support (e.g. video tutorials). This significantly reduces support costs and improves the overall user experience.
The company’s intelligent platform delivers real-time, human-like in-app guidance for products and websites through a...